Pedigree in Oracle Support Services

Oracle Managed Services are at the core of our business. If it’s 3rd party specialist Oracle Support that you need, whether onsite or remote, cloud or legacy, then it’s likely that our Oracle consultants have come across your situation before.

Oracle support runs in our DNA. Our services are employed by a number of enterprise and mid-sized clients, helping them reduce IT costs and increase the resilience of their critical Oracle-based applications. The availability of your database infrastructure, whether on-premise or in the cloud, is our priority. Our Oracle support team has the tools to manage, maintain, support, and administer your Oracle database environments around the clock.

Next-Generation Managed Services

Preventative Analytics

Prevention V Cure. Our Oracle Managed Services deliver actionable insight and predictive analytics; working with you, rather than in a bubble, we proactively ensure that your enterprise workloads running on Oracle are as efficient as possible.

Immediate ROI

Outsourcing core DBA services causes an instant reduction in costs. Typically, you can expect to reduce operational costs between 40% – 70% depending on your production system. Our proven Oracle DBA team will help you de-risk your technology. Think about the investment possibilities with the savings!

Total Environment Support

Complete data platform support from operating system support (Windows, Linux, and Unix) through to the application layer, making incident diagnosis effective and efficient.

Round the clock service

We work 24/7×365 to ensure you don’t have to. Our team of DBAs, across London, Birmingham and High Wycombe, use cutting edge service management tools to identify Severity 1 issues immediately so that overnight processes are not hindered.

Oracle Specialists

Oracle Database is in our DNA. Accreditation’s never tell the full story; however, our 20 year association with Oracle, our full range of Oracle specialisations and user references in most vertical markets make us very proud of the business we have built.

Collaboration

Success is all about teamwork. We need to work with your in-house teams, your application provider and maybe even our own competitors. We understand this. When we on-board you we’ll get to know your key dependencies and tailor our communication channels accordingly.

Key Features of our Oracle Managed Services

Whilst organisations may use similar technologies, their support requirements will always differ. We understand this. At its heart, our Oracle support service is a DBA-developed monitoring suite that allows us to be lightning fast in our reactions to potential issues. However, the design of your service, the SLA, and the ability to use us in either ‘Fixed-Price’ or ‘Variable’ mode all comes down to tailoring, something that is simply part of the service.